Browser Compatibility

Boast Image is built with a focus on high reliability, ensuring that the visual feedback you see is exactly what your stakeholder see, regardless of their setup. Check this guide if you or a collaborator experience rendering issues, such as misaligned annotations or pages failing to load. Reliability is non-negotiable; your tools should work during critical client presentations and across various devices without "mystery bugs".

Written By Jasen Fici

Last updated About 2 months ago

Supported Environments

The platform is rigorously tested to ensure a consistent experience across the following:

  • Modern Browsers: Optimized for the latest versions of Google Chrome, Mozilla Firefox, Microsoft Edge, and Apple Safari.

  • Cross-Device Functionality: Designed to work seamlessly on desktops, laptops, and tablets.

  • File Types: Rendering is consistent across all supported formats, including web captures, high-resolution images, and multi-page PDFs.

Troubleshooting Display Issues

If a page or image does not appear correctly, consider the following steps:

  • Update Your Browser: Ensure you are using the most recent version of your browser to support the latest web technologies and security protocols.

  • Browser Extensions: Sometimes third-party ad-blockers or security extensions can interfere with the Boast Image editor. Try disabling them if you experience unexpected behavior.

  • Use the Browser Extension: For live websites that are difficult to capture due to complex animations or login walls, use the official Boast Image Browser Extension for a more stable result.

  • Fast Human Support: If you encounter a persistent rendering bug, our support team typically responds within one business day.